Banking & Finance Industry

Banking and Finance Industry

Banks and Financial Services Companies know that exceptional customer service and sales will always be an integral part of every company's sales strategy. Kelconix Global Services has deep experience helping the financial services industry increase revenue, service levels and customer satisfaction.

Kelconix Global Services is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. We have extensive experience helping some of the largest financial services institutions cost effectively acquire new customers and maximize ROI by servicing and growing existing customers. Kelconix Global Services has a successful and ongoing track record in achieving key metrics including conversion rates, service levels, average order value, and monthly recurring revenue for our clients. Our clients will attest to the innovation, business intelligence and delivery Kelconix Global Services provides.

Kelconix Global Services ensure a successful and secure partnership:

• Kelconix Global Services are regularly scanned for vulnerabilities by a certified party.
• Kelconix Global Services are designed with disaster avoidance in mind.
• Kelconix Global Services resources regularly integrate and interface with both authenticated and unauthenticated sides of customer networks, allowing for safe and secure encrypted transactions.

Some of the services we offer the Banking and Financial Services Industry include:

• Inbound, Outbound and Live Chat Sales and Service
• Customer Relationship & Retention Management
• Billing Support Services
• Lead Generation
• Technical Support
• Quality Assurance
• Business Intelligence
• Customized Reporting Solutions
• Technology Solutions