Telecom Industry

innovation, business intelligence and delivery provider

Telecom Industry

Telecommunication companies know that exceptional customer service and sales will always be an integral part of every company's sales strategy. Kelconix Global Service has deep experience helping telecommunication companies increase revenue, service levels and customer satisfaction.

Kelconix Global Service is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. For over a decade, we have been helping three of the top telecommunication companies in the world cost effectively acquire new customers and maximize ROI by servicing and growing existing customers. Kelconix Global Service has a successful and ongoing track record in achieving key metrics including conversion rates, service levels, average order value, and monthly recurring revenue for our clients. Our clients will attest to the innovation, business intelligence and delivery Kelconix Global Services provides.

Kelconix Global Service ensure a successful and secure partnership:

  • Kelconix Global Service are regularly scanned for vulnerabilities by a certified party.
  • Kelconix Global Service are designed with disaster avoidance in mind.
  • Kelconix Global Service resources regularly integrate and interface with both authenticated and unauthenticated sides of customer networks, allowing for safe and secure encrypted transactions.

Some of the services we offer the Telecommunications Industry include:

  • Inbound, Outbound and Live Chat Sales and Service
  • Customer Relationship & Retention Management
  • Billing Support Services
  • Lead Generation
  • Technical Support
  • Quality Assurance
  • Business Intelligence
  • Customized Reporting Solutions
  • Technology Solutions

Our Telecommunication Industry clients have seen the following results:

  • 32% Reduction in Operational Costs
  • 12% Increase in Average Order Value
  • 88% increase in Conversion Rates
  • 89% Customer Satisfaction

About Us

Kelconix Global Services is an Digital Marketing, IT services, consulting and business solutions deliver real results to global businesses and help them experience certainty.

We are a dynamic, competent solution and service provider .We are a customer centric company offering one-stop solutions across various verticals like BPO, KPO and IT services providing across the world.


Kelconix Global Services
01,Om Siddhi Building,Tarzan Road
Kandivali(West) Mumbai-400067
P: (+91) 981-558-9885


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